Administrative Support III

Your Opportunity:

Reporting to the Managers of the Colon Cancer Screening Centre (CCSC), the Administrative Support III plays a key role in supporting the delivery of efficient, patient-centred care within a very busy outpatient clinic. This position is the first point of contact for patients and visitors, responsible for providing exceptional customer service while facilitating the day-to-day operations of the clinic. Responsibilities include general reception and clerical duties, booking procedures and appointments, and managing incoming telephone calls and correspondence. Working in a high-volume and fast paced environment, this role requires strong organizational, communication, problem solving, and multi-tasking skills, along with meticulous attention to detail. The ability to work independently and as part of a team is essential. CCSC currently operates Monday to Friday, 0645-1800.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification:
Administrative Support III
• Union:
AUPE GSS
• Unit and Program:
FMC Colon Cancer Screening Centre
• Primary Location:
Foothills Medical Centre
• Location Details:
As Per Location
• Multi-Site:
Not Applicable
• FTE:
1.00
• Posting End Date:
30-OCT-2026
• Temporary Employee Class:
Temp F/T Benefits
• Date Available:
09-NOV-2026
• Temporary End Date:
06-JUN-2027
• Hours per Shift:
7.75
• Length of Shift in weeks:
4
• Shifts per cycle:
20
• Shift Pattern:
Days
• Days Off:
Saturday/Sunday
• Minimum Salary:
$25.72
• Maximum Salary:
$31.25
• Vehicle Requirement:
Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Completion of MOA/Unit Clerk course. Minimum of one year in a medical clerical position. Previous experience working in Connect Care electronic medical record. Accurate keyboarding skills with a minimum of 45 wpm. Demonstrated proficiency in Microsoft Outlook, Word and Excel. Demonstration of strong communication, customer service, and deescalation skills. Demonstration of strong organizational and prioritization skills. Ability to function in a high volume, fast paced and loud environment with frequent interruptions. Physical requirements include manual dexterity, frequent walking, frequent computer work and ability to carry up to 15 lbs.

Preferred Qualifications:

Previous experience in an ambulatory/outpatient setting. Knowledge and understanding of GI terminology, procedures and tests. Previous experience booking procedures. Connect Care Lumens experience.