Manager

Your Opportunity:

Reporting to the Program Manager of Child and Youth Services within the Psychiatry & Mental Health Services – Community portfolio of Recovery Alberta, the Care Manager is responsible for the day-to-day clinical operation of the Intake and Crisis Teams within the Edmonton Zone. The Care Manager will ensure that teams deliver efficient, effective, and high-quality services to children, youth and families presenting with mental health and addiction concerns. For the Care Manager role, the ability to successfully lead organizational changes is critical to ensuring operational effectiveness, staff engagement, and the continued delivery of high-quality client care. The Care Manager is responsible for guiding teams through changes related to organizational priorities, system implementations, policy updates, service delivery models, quality improvement initiatives, and operational requirements. This requires a leader who can communicate clearly, build trust, address concerns proactively, and foster a culture of adaptability and continuous improvement. The Care Manager supports employees through transitions with coaching, guidance, and ongoing professional development, monitoring outcomes and adjusting strategies to ensure sustainable adoption of changes, promoting innovation, resilience, and continuous improvement within the team. The Care Manager must possess strong change management skills to help minimize disruption, maintain staff morale, support successful implementation of new initiatives, and ensure that clients and families continue to receive safe, effective, and person-centered care.

Description:

The CM will ensure that teams deliver efficient, effective, and high-quality services to children, youth and families presenting with addiction and mental health concerns. The CM will bring an inquisitive, respectful, and accountable approach to the role, supporting the growth and development of staff and services through a quality improvement mindset. The CM will maintain strong working relationships with internal and external partners across the continuum of care, working closely with all stakeholders including team members; children, youth, and families; physicians; Children Services; and other child and family serving agencies. The CM will use information from many sources to monitor the efficiency and effectiveness of how resources are being utilized and will maintain a quality improvement mindset. While not responsible for the overall budget of the program, the CM is expected to have an awareness of expenditures and cost drivers impacting the budget and to communicate this to the Program Manager. The CM will have the opportunity to recruit highly skilled and committed staff. A working knowledge of the Collective Agreements (HSAA, AUPE and UNA) is required, as is an ability to deal effectively with performance issues. The CM will also be responsible for recruitment, scheduling employees, approving vacation and reinforcing the importance of staff attendance and reliability.

• Classification:
Manager
• Union:
Exempt
• Unit and Program:
Child & Youth Community - Intake and Crisis Teams
• Primary Location:
Inglewood House
• Location Details:
As Per Location
• Temporary Employee Class:
Temp F/T Benefits
• FTE:
1.00
• Posting End Date:
04-NOV-2026
• Date Available:
16-NOV-2026
• Temporary End Date:
16-MAY-2028
• Hours per Shift:
7.75
• Length of Shift in weeks:
2
• Shifts per cycle:
10
• Shift Pattern:
Days
• Days Off:
Saturday/Sunday
• Minimum Salary:
$41.16
• Maximum Salary:
$70.58
• Vehicle Requirement:
Not Applicable

Required Qualifications:

To be eligible for this position, you must possess a Bachelor’s or Master’s degree in a relevant regulated health profession and hold current registration with the applicable professional regulatory college as defined by the Health Professions Act (CRNA, CRPNA, ACOT, CAP, ACSW). A minimum of five years of recent and relevant clinical, supervisory, and/or leadership experience within Mental Health and Addiction is required. Candidates must demonstrate a strong understanding of recovery-oriented care and a proven ability to lead complex stakeholder and community engagement initiatives. The successful candidate will have experience in a management and/or supervisory role, with demonstrated leadership capabilities in guiding interdisciplinary teams, managing change, and supporting staff development.

Additional Required Qualifications:

As required.

Preferred Qualifications:

The successful candidate will have experience in a management and/or supervisory role, with demonstrated leadership capabilities in guiding interdisciplinary teams, managing change, and supporting staff development. Experience working in the Child and Youth mental health and addictions service area is preferred.